All delivery times cannot be guaranteed and may vary due to the current Covid-19 crisis and the impact this is having on our courier and postal service providers.
FREE standard UK delivery on orders over £35
Standard = 3-5 days. Express = 1-2 days. Prices vary depending on product and will be calculated at checkout.
All orders placed after 1pm will be dispatched the next working day. This service is not available on Saturday, Sunday or Bank Holidays.
Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Customs and Import Taxes
You will be responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
We would like you to be delighted with your purchase. However, if you are not satisfied, we are here to help.
You can return an item within 28 days from the date you receive your order.
To be eligible for a return, your item must be unused, in the same condition as you received it and be in it’s original packaging.
You must also provide us with the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will also notify you on the status of your refund.
If your return is approved, we will initiate a refund to your original method of payment.
You will be responsible for returning your item at your own cost. Shipping costs are non-refundable. If you receive a refund, the original shipping cost will be deducted from your refund.
Please note, the goods are your responsibility until they reach us. We recommend you use a traceable postal/courier service.
Personalised products and print-on-demand products are not refundable unless the product is defective.
You can raise a return request by emailing firstname.lastname@example.org